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Order Placement and Confirmation:

Once an order is placed, it cannot be canceled or changed.
You will receive a confirmation email after placing your order.
Once the order has shipped, an email with the tracking number will be sent to you.

Processing Times:
Orders are processed in the sequence they are received.
Processing times can vary; please allow additional time for orders with multiple items.
During special holidays (e.g., Christmas Eve, Christmas Day, Valentine's Day, New Year's Eve, and New Year's Day), processing times may be delayed by 24-48 hours.

Shipping and Delivery:
Shipping typically takes 4-6 business days once the package is picked up by the carrier.
Delays from the courier can occur.
We use a variety of carriers to ensure timely delivery.
We ship to the address provided by the customer. We are not responsible for lost or missing orders due to incorrect shipping addresses being provided by the customer.
If an incorrect address is provided and the package is sent to the wrong address, the customer is responsible for any additional delivery fees.

Final Sale Items:
All bags are final sale items. No returns, cancellations, or exchanges will be accepted.
Pre-order products cannot be returned.
We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for choosing THINGS II COME

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